When I call will I speak with a real person?

Yes! We are proud of our quick response & customer support. We know that your time is precious, our goal is to respond immediately or in the shortest period of time possible.

Do You Do Nursing Homes and Restaurants?

Nursing homes only. Blaze started off in the restaurant niche but we focus now primarily on vent and hood cleaning of nursing home systems.

How often do I need to clean my hoods?

NFPA 96 dictates that the majority of commercial hoods should be cleaned on a quarterly basis, especially if you have a french fryer. Some hoods need to be cleaned every month, while some facilities whose kitchens do not build up as much grease, churches, schools, etc., can be cleaned less frequently, even as seldom as once a year.

What do we need to do to prepare for a hood cleaning service?

Nothing! Typically arrangements for access to the facility and roof are arranged during the scheduling process. Any other preparations ahead of time are up to the customer’s discretion, but no other preparations are necessary.

Will you need to get on the roof to clean our hoods?

Yes, we will need access to your roof in order to properly clean the exhaust fan and duct work. The only instance where roof access is not necessary is if your kitchen exhaust fan is located on the side of the building or elsewhere. But the majority of kitchens are designed with the duct work leading up through the roof. Though we will clean all aspects of the duct work that are on the roof, cleaning the roof itself is not part of the standard hood cleaning service. It can be quoted and completed as a separate service upon request.

How long will the hood cleaning service take?

A standard cleaning takes 2 hours (about 30-45 minutes longer if we are cleaning the commercial dryer vents too). However, there are a variety of factors that determine how long it takes. The length of time between cleanings, the size of the kitchen, and the number of hoods/fans all factor into how long it will take for the job to be completed.

How do I know that the areas I cannot see got cleaned?

We take before and after pictures of the kitchen and all the parts of the exhaust hood as we clean them. These pictures can be requested at any time.

What is a 'Hinge Kit' and 'Safety Chains'?

A hinge kit is a set of hinges, normally two, on the exhaust fan that enable the cleaning crew to “open” up the duct shaft from above and move the fan to the side. A proper hood cleaning cannot be completed unless the fan has a properly installed hinge kit to allow for things to be moved enough for the cleaning to be done accurately. Safety chains ensure that the hood vent is held in place safely while the fan and duct are being cleaned.

[BACK TO MENU][BACK TO HOME]